There are several applications that will send out questionnaires for organizations that need information from their users. Your very own online store might already be using an app that includes a function for creating forms.
Google Documents made it easy to create a form that will generate the information you need. Responses to the form are automatically collated in a spreadsheet that is saved to the Google Docs on the account that created the form. Access to the data is readily available.
Here's a quick walk-through on creating forms with Google Docs.

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